You can make enquiries and changes on behalf of the account holder if you have been granted Power of Attorney to act for the account holder. For us to grant you access to the account as an authorised third party, you’ll need to provide the Power of Attorney and supporting documentation.


Where to send documentation


You can send Power of Attorney documentation via Email or Mail;


Postal address

Email

felix Care Lead

PO Box 1113

North Sydney NSW 2060

privacy@felixmobile.com.au


Supporting Documentation we need from you


We require the following information from you;


1. The Power of Attorney document (see below)

2. A copy of your photo ID (eg driver's license or passport)

3. Mobile number of the felix account you are wanting to enquire or act on behalf of.


The supporting documentation you’re required to provide will depend on whether you have a general or enduring Power of Attorney.


General Power of Attorney

If you have a general Power of Attorney, depending on the state or territory, you’ll need to provide us with the following.

 

General Power of Attorney requirements

NSW
 Powers of Attorney Act 2003 (NSW)

VIC
 Instruments Act 1958 (VIC)

QLD
 Powers of Attorney Act 1998 (QLD)

ACT
 Powers of Attorney Act 2006 (ACT)

SA
 Powers of Attorney and Agency Act 1984 (SA)

TAS
 Powers of Attorney Act 2000 (TAS)

NT
 Powers of Attorney Act 2006 (NT)

WA
 Guardianship and Administration Act 1990 (WA)

Must be in prescribed form

x
See example of NSW Power of Attorney

x
See example of VIC Power of Attorney


Must use QLD Power of Attorney

x

x
 See example of SA Power of Attorney


 Must use TAS Power of Attorney

x
 See example of NT Power of Attorney

x

Registered

x

x

x

x

x

x

x

Date of Power of Attorney

 

x

Principal name and address

 

Principal representative name and address

x

x

 

x

x

x

x

Attorney name and address

 

Principal signature

 

Principal’s representative signature

 

x

 

x

x

x

x

Date of principal signing

x

 

x

x

x

x

x

Principal’s signature witnessed by prescribed witness

x

 

x

x

x


 If principal’s representative signing on behalf of principal, principal’s representative must sign in presence of 2 prescribed witnesses

x

Witness name

x

 

Witness address

x

 

x

x

x

Date of witness signing

 

x

 

x

x

x

x

Acceptance by attorney

x

x

 

x

x

x

x

x

Attorney signature

x

x

 

x

x

x

x

Date of attorney signing

 

x

 

x

x

x

x

x


Enduring Power of Attorney

If you have a general Power of Attorney, depending on the state or territory, you’ll need to provide us with the following.


 

General Power of Attorney requirements

NSW
 Powers of Attorney Act 2003 (NSW)

VIC
 Instruments Act 1958 (VIC)

QLD
 Powers of Attorney Act 1998 (QLD)

ACT
 Powers of Attorney Act 2006 (ACT)

SA
 Powers of Attorney and Agency Act 1984 (SA)

TAS
 Powers of Attorney Act 2000 (TAS)

NT
 Powers of Attorney Act 2006 (NT)

WA
 Guardianship and Administration Act 1990 (WA)

Prescribed


Must use NSW Enduring Power of Attorney

x


Must use QLD Enduring
 Power of Attorney

x

x
 See example of SA Enduring Power of Attorney

x
 See example of TAS Enduring Power of Attorney

x
See example of NT Enduring Power of Attorney


 Must use WA Enduring Power of Attorney

Registered

x

x

x

x

x

x

x

Date

 

 

x

 

Principal name, address and signature

 

 

 

Principal’s signature witnessed by adult witness

 


 Need 1 adult witness and 1 prescribed witness

 


Witnessed by 2 adult witnesses and containing a certificate in accordance with s 22


 Need 2 adult witnesses

x

 

Principal’s signature witnessed by prescribed witness

 


 Need 1 adult witness and 1 prescribed witness

 

x

x

x

 

Witness signature

 

 

x

 

Date of witness signing

 

x

 

x

x

x

 

Acceptance by Attorney

 

x

 


 Must use SA Form of Acceptance of Enduring Power of Attorney


 See example of TAS Form of Acceptance of Enduring Power of Attorney


See example of NT Form of Acceptance of Enduring Power of Attorney

 

Attorney name

 

 

 

Attorney signature

 

x

 

 

Date of attorney signing

 

x

 

x

x

x

 

 

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