If you're already a felix customer and you have a compatible device, you can switch your physical SIM to an eSIM in the felix app.


To do this, log in to your app and tap Settings > Replace or swap your SIM > Swap my physical SIM for an eSIM.


From there, the app will guide you through the setup of your eSIM. PS you'll need to be connected to WiFi to do this step.

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