If you have a 5G compatible phone, you may need to request a replacement SIM through the felix mobile app to enjoy the benefits of 5G right away in a 5G coverage area (don't worry, it's easy to do!). The new SIM will be 5G compatible.

Steps to upgrade to a 5G compatible eSIM

Click the option that applies to you (you'll need the latest app version first):

- I currently have an eSIM

- I currently have a physical SIM

Alternatively, you can follow the steps below upgrade to a 5G compatible physical SIM or eSIM:

1. Head to the felix mobile app

2. Tap Settings

3. Tap Replace or swap your SIM

Here you can replace your SIM with a physical SIM or an eSIM.


- How do I enable 5G on my phone?

- Do I need a 5G plan or pay extra for 5G?

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