setting up your SIM
This varies from device to device but generally, you can pick which SIM is your default for outgoing calls, and then change it for a particular call if need...
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Mon, 7 Mar, 2022 at 9:48 AM
If you receive a call to a SIM that you don’t have active at that time, the call will automatically divert to voicemail. Keep in mind you won’t receive an a...
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Mon, 7 Mar, 2022 at 9:51 AM
Below are some device-specific tips that we've collected. If these steps don't match what your phone is displaying, it's best to consult your de...
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Mon, 7 Mar, 2022 at 9:55 AM
Below are some device-specific tips. If these steps don't match what your phone is displaying, it's best to consult your device's manufacturer. ...
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Mon, 7 Mar, 2022 at 12:03 PM
You can have up to five plans loaded to an eSIM but only one* plan can be active at a time. If you receive a call to a plan that's not active at the tim...
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Fri, 28 Jan, 2022 at 4:03 PM
If you store your data on the cloud (like iCloud or Google Drive) or store it on your handset (actual phone) then you won't lose any data when moving to...
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Wed, 12 Jan, 2022 at 10:38 AM
Keep an eye out on your emails from felix, as we will send you a tracking link usually within 24 hours after ordering (slightly longer if you sign up over t...
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Wed, 21 Feb, 2024 at 1:49 PM
If you have troubles scanning your SIM into the app, you can also enter the SIM number manually. From the Scan your felix SIM screen, tap > Enter Ma...
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Wed, 12 Jan, 2022 at 9:57 AM
You'll find your 20 digit SIM number on the SIM itself. It starts with 8961.
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Wed, 12 Jan, 2022 at 9:59 AM
Here are some articles that may help you out! Got your physical SIM and not sure what to do now? > Activating your physical SIM if you're keepi...
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Fri, 10 Jun, 2022 at 10:30 AM