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If you'd like to move from one device to another while using eSIM, you’ll need to request replace or swap your SIM within the felix app on the new compa...
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Thu, 7 Sep, 2023 at 3:38 PM
To order a replacement SIM, head to your felix app and tap Settings > Replace or swap your SIM. Here you can replace your SIM with a physical SIM or an e...
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Fri, 24 Nov, 2023 at 10:27 AM
Yes! If you have an active plan on a physical SIM and a separate plan on an eSIM you can use both plans simultaneously. In your device settings, you can pic...
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Thu, 28 Sep, 2023 at 5:40 PM
Voicemail is included in your felix subscription. Here's how to manage it: Dial code Action 121 Set up your voicemail for the first time* 121 C...
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Thu, 17 Mar, 2022 at 2:43 PM
Voicemail is included in your felix subscription. Here are the short dial codes to manage it: - Dial 121 to set up your voicemail for the first time* ...
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Thu, 26 Oct, 2023 at 10:36 AM
You can update your contact info at any time in the felix app. To update your contact info from the felix app, go to Settings > Profile > enter s...
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Thu, 28 Sep, 2023 at 3:59 PM
Unfortunately, not at this stage but watch this space!
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Wed, 12 Jan, 2022 at 9:25 AM
Spread the love and help the planet! Refer a friend to felix and you’ll both get a month free ($35 of credit) in your felix wallet when they sign up and act...
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Wed, 13 Sep, 2023 at 4:25 PM
If you’ve opted into push notifications, we’ll send you an alert when your friend has activated their SIM and the $35 of credit has been added into your fel...
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Thu, 14 Sep, 2023 at 3:09 PM
So, if you've lost your phone, or it's been stolen, first yell at the sky, and then order a replacement SIM. You can order a replacement SIM th...
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Wed, 27 Apr, 2022 at 4:00 PM