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Scams and hoaxes
Scammers use a wide variety of methods to impersonate legitimate businesses and organisations to obtain personal and private information. Known as phishing,...

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Wed, 1 Sep, 2021 at 10:03 AM
I believe I'm the victim of Fraud
We take fraud seriously at felix, and we’re committed to helping you if you suspect that you’ve been a victim of fraud. You can check out our Fraud Poli...

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Tue, 2 Mar, 2021 at 12:18 PM
My number has been fraudulently transferred from felix to another provider, or I suspect it has
If you suspect someone has attempted to, or has fraudulently transferred your mobile number to another provider without your knowledge or consent, please im...

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Wed, 3 Mar, 2021 at 8:49 AM
I think I have lost money to a scammer
Contact your financial institution immediately if you believe you have lost money to a scammer or believe your banking or credit card details may have been ...

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Tue, 2 Mar, 2021 at 12:22 PM

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