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joining felix

The plan with a bigger plan.

How do I switch my number to felix?
It’s quick and easy to switch over to felix. Two main things to remember; - Leave your current provider's active SIM in your phone until your switc...

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Fri, 25 Mar, 2022 at 9:31 AM
How do I sign up?
Follow these steps to get set up with felix: 1. Head to https://felixmobile.com.au/buy to sign up, or you can download the felix mobile app to sign up (...

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Wed, 11 May, 2022 at 2:29 PM
How much does it cost to sign up?
You’ll pay your first month of the subscription when you order your SIM, but your monthly billing cycle won’t start until you activate your SIM. There is no...

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Thu, 10 Feb, 2022 at 3:53 PM
Can I buy now and activate later? (Yep!)
Yep! Once you've ordered your SIM and purchased your first month's subscription, you've got two years to activate!  PS Your monthly billi...

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Thu, 24 Feb, 2022 at 3:28 PM
How do I sign up for an eSIM?
felix is super proud to offer eSIM as a no-plastic solution to your mobile phone plan! To get started, please make sure you have: - An eSIM compatible d...

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Tue, 15 Mar, 2022 at 1:40 PM
Is my mobile phone compatible with a felix SIM?
felix’s one simple plan is available on either an eSIM or a physical SIM. eSIM (digital SIM for most new model phones) eSIM means ‘embedded SIM’. It wo...

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Wed, 27 Apr, 2022 at 3:37 PM
How long will my physical SIM delivery take?
Our physical SIMs are sent express post (at no extra cost) by Australia Post and you can track its delivery in the felix app. We’ll also send you a tracking...

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Wed, 12 Jan, 2022 at 9:45 AM
How much is the app? Do I need it?
The app is free, zip, nada. Your service will work without it, but you'll need to download it to activate your felix service, and to manage your servic...

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Fri, 18 Feb, 2022 at 2:42 PM
Can I sign up without the app? (Yep!)
Yep! You can sign up and order your physical SIM or eSIM on the web, though please note that you'll need to download the felix app to activate your ser...

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Wed, 12 Jan, 2022 at 9:26 AM
How do I apply my referral/promo code?
You’ll be prompted to pop your referral or promo code when signing up to felix.  Here’s where to put it while signing up on the app, Here's w...

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Mon, 28 Feb, 2022 at 1:39 PM

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