You can cancel your subscription with felix at any time with no exit fees. You can also pause your subscription if you need in just a few taps in the felix app. You can pause your account for up to 242 days, after which time your account will be suspended. You can see more on pausing here.

To cancel, follow these steps in your felix app: go to Settings > Phone and service settings > Cancel my service > Yes, cancel my service.

Please note that once cancelled, you will still be able to use your felix subscription and any International products you may have until the end of the current billing cycle you paid for.

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