If you store your data on the cloud (like iCloud or Google Drive) or store it on your handset (actual phone) then you won't lose any data when moving to a felix physical SIM or eSIM. However, if you have any info or data saved on your current non-felix SIM, you won't be able to access it when you start using your felix SIM.
We suggest making sure that your contacts, photos and other data are saved to your handset/cloud and not your current SIM.
Please note that you’re likely to lose voicemails when switching. To save your voicemails as a separate file, it's worth searching your phone model online to see how to do it. For iOS, tap Phone > Voicemail > tap on the voicemail > Share icon > Save to Files.
Did you find it helpful?Send feedback