If your data is stored on the cloud (such as iCloud or Google Drive) or stored on your handset (your actual phone), then you won’t lose any data. However, if your contacts are stored on your current non-felix SIM, you won’t be able to access it any longer when you start using your felix SIM.

We suggest making sure your contacts, photos and other data are saved to your handset/cloud and not your SIM before moving to felix.

You may lose access to your voicemails after switching. To save your voicemails, we recommend searching for your phone model online for specific steps on how to do so.

For iOS users, you can head to Settings > Phone > Voicemail > tap on the voicemail > Share icon > Save to Files.

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