You can update your payment or contact info at any time in the felix app. Follow these steps:
- Settings > Profile > enter security PIN sent over text message > update your contact info
- Settings > Billing info > Change payment method > enter security PIN sent over text message > update your payment details*
Please note, you are not able to update your first name, last name, date of birth or mobile number. If you would like to change the ownership of your account, chat to the team and we'll be happy to help.
*To verify your new card, a temporary $1 hold will be placed against it. This is not a charge and it should disappear from your statement within 10 days.
Did you find it helpful?Send feedback