Remember the data speeds for felix are up to 20Mbps, and the actual speeds you experience may vary depending on factors such as device capabilities, location, network congestion, network coverage and if you are roaming.
Like trying to squeeze a group of commuters into the one carriage at peak hour, your Mbps will alter depending on the traffic around you trying to access the same connection. Unlike the commuters, your data won't get all sweaty.
Another reason could be if you are tethering to another device, this may impact network performance to your device.
Check our coverage map to see the general average coverage where you live, work or play: https://felixmobile.com.au/network/
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