While speeds are always variable, felix gives you an unlimited amount of data to use with speeds up to 20Mbps (https://felixmobile.com.au/plan/data-speed/) in felix coverage areas.


For most streaming services, 20Mbps is more than enough to stream video in HD (See: How much speed do video streaming services need for HD quality?). 


If you're having troubles, check your speed in real-time for free on websites like http://speedtest.net/. If you're getting less than 20Mbps in your area, you can try toggling the resolution (i.e. moving from HD 1080 to HD 720). Usually, you can toggle between these from the bottom right hand corner of the video itself. 


We also have humans on chat from 8am - 8pm Sydney time every day if you wanted to get in touch for some troubleshooting.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.