felix is a month-to-month subscription, so you pay on the same day every month. Your renewal will go through automatically at around 11:59pm on your renewal date (unless you pause or cancel beforehand). If you have any credit in your felix wallet, this will automatically be deducted from your renewal amount.

Your payment cycle start date is determined by your SIM activation date, not the date you ordered your SIM.

An exception to this is if your pay cycle starts on the 29th, 30th or 31st of the month. For example, if you activated on the 31st January, as there's no 31st February, your renewal date moves forward a day to the 1st March. The 1st then becomes your renewal date ongoing.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.