We’re pretty sure you’ll think we're peachy, but if you don’t, just let us know within seven days of activating your SIM and we'll refund you any Charges in full.


To make a claim, please get in touch within seven days of activating your SIM. 

There are heaps of ways to get in contact, see: How can I contact felix for help?


The 7 Day Happiness Guarantee is available to new felix customers only. For full terms, see https://felixmobile.com.au/plan/ under Terms & Conditions.

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