The pre-switching SMS will be sent to your previous SIM card, so make sure that it's still in your phone. Note, if you're currently on pre-paid, you don't need any credit to receive or reply to this SMS. It is a free SMS.


If you're having troubles, please reach out to the felix team in the felix app. We've got humans on chat from 8am to 8pm AEDT every day.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.