If you're already a felix customer and have a compatible device, you can switch your physical SIM to an eSIM or eSIM to a physical SIM in the felix app.

To do this, log in to your app and tap Settings Replace or swap your SIM > Swap my physical SIM for an eSIM.

If you have an eSIM installed, when following the steps above, you will see the option to Swap my eSIM for a physical SIM.

From there, the app will guide you through the setup of your eSIM. PS, you'll need to be connected to WiFi to do this step.

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