How do I upgrade to a 5G SIM?
Last updated 22/05/2024

If you have a 5G compatible phone, you may need to request a replacement SIM through the felix mobile app to enjoy the benefits of 5G right away in a 5G coverage area (don't worry, it's easy to do!). The new SIM will be 5G compatible.



Steps to upgrade to a 5G compatible eSIM


Click the option that applies to you (you'll need the latest app version first):


- I currently have an eSIM


- I currently have a physical SIM



Alternatively, you can follow the steps below upgrade to a 5G compatible physical SIM or eSIM:


1. Head to the felix mobile app


2. Tap Settings


3. Tap Replace or swap your SIM


Here you can replace your SIM with a physical SIM or an eSIM.



Related:


- How do I enable 5G on my phone?


- Do I need a 5G plan or pay extra for 5G?

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