First up – it’s really important that you don’t pop your felix SIM in your phone until you have finished activating it in the felix app

The details:

1. Log into the felix app (if you haven’t already, download it here: www.felixmobile.com.au/app)

2. Tap Verify Email and follow prompts in the app to authenticate your email

3. Grab your peachy SIM card and tap Activate your felix SIM. Hover your camera still over the SIM bar code (outlined in red in picture below) 

Once your SIM is scanned, wait a couple minutes for your activation to process and then you're good to go.

If you're having troubles with the scan, check here: My physical SIM scan isn't working

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