How can we help?

So if you've lost your phone, or it's been stolen, first yell at the sky, and then we suggest that you quickly bar your SIM. 

To do this, get in touch with us on the felix website or app. We can also help you order a replacement SIM. If you need to bar your SIM and it is outside felix mobile business hours (8am to 8pm AEDT, every day), a lot of devices have the ability to remote 'lock' your phone from a computer until you're able to reach us. Try searching your device model online to see your options. 

If you don't need to bar your SIM and just need to replace it, check here: I need a replacement SIM 

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