How can we help?
more about felix
sign up and activation
payments & plans
network & troubleshooting
international add-ons
legal and privacy
more about felix
We offer three incredible value mobile plans at felix. - 25GB mobile plan for $25/mth with unlimited data banking - 50GB mobile plan for $30/mth with unlim...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Sun, 21 Jul, 2024 at 3:59 PM
Yes, all felix plans include standard 1300 and 1800 numbers. If you’re using WiFi Calling and trying to call 1300 or 1800 numbers, your call may not c...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 5 Jul, 2024 at 1:51 PM
Yes, voicemail is included on all of our plans. For instructions on how to set it up, see How do I set up and manage voicemail?
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 5 Jul, 2024 at 1:55 PM
Yes, VoLTE and WiFi Calling are included on all felix plans. Voice calls however are different to VoLTE and WiFi calling and will use your data.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 8:03 AM
Yes, at no extra cost! Please check you’re not locked into a contract with your existing provider before doing so to avoid a cancellation bill. You’ll be pr...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 5:20 PM
We proudly contribute to reforestation projects globally through our non-profit partner, One Tree Planted with one tree planted for every month you’re with ...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 16 Aug, 2024 at 10:10 AM
Nope! felix is a month-to-month pre-paid subscription with no lock in contract. Your subscription will automatically renew every month, and you can pause or...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 20 Oct, 2023 at 1:26 PM
All felix plans are pre-paid. With a pre-paid plan, you pay up front when you sign up to our service and at each recharge (billing cycle). Our no lock-in co...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 8:15 AM
Yes, we sure do! eSIM is available for new and existing customers with eSIM compatible devices. Just select the eSIM option when signing up to felix. See ou...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 19 Sep, 2023 at 2:42 PM
You can sign up and order your felix SIM or eSIM through the felix mobile app or on the web. You can also buy a felix SIM at Big W, Coles, Officeworks or Wo...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 1:40 PM