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more about felix

What’s included in my felix plan?
We offer three incredible value mobile plans at felix. - 25GB mobile plan for $25/mth with unlimited data banking - 50GB mobile plan for $35/mth with unlim...

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Mon, 8 Jul, 2024 at 11:28 AM
Can I call 1300 and 1800 numbers? (Yes!)
Yes, all felix plans include standard 1300 and 1800 numbers.   If you’re using WiFi Calling and trying to call 1300 or 1800 numbers, your call may not c...

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Fri, 5 Jul, 2024 at 1:51 PM
Is voicemail included? (Yes!)
Yes, voicemail is included on all of our plans. For instructions on how to set it up, see How do I set up and manage voicemail?

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Fri, 5 Jul, 2024 at 1:55 PM
Does felix offer VoLTE or WiFi Calling?
Yes, VoLTE and WiFi Calling are included on all felix plans. Voice calls however are different to VoLTE and WiFi calling and will use your data.  

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Mon, 8 Jul, 2024 at 8:03 AM
Can I bring my current number over to felix?
Yes, at no extra cost! Please check you’re not locked into a contract with your existing provider before doing so to avoid a cancellation bill. You’ll be pr...

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Mon, 8 Jul, 2024 at 5:20 PM
What is felix doing to look after the planet?
We proudly contribute to reforestation projects globally through our non-profit partner, One Tree Planted with one tree planted for every month you’re with ...

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Mon, 8 Jul, 2024 at 10:48 AM
Is there a lock-in contract?
Nope! felix is a month-to-month pre-paid subscription with no lock in contract. Your subscription will automatically renew every month, and you can pause or...

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Fri, 20 Oct, 2023 at 1:26 PM
How do pre-paid plans work?
All felix plans are pre-paid. With a pre-paid plan, you pay up front when you sign up to our service and at each recharge (billing cycle). Our no lock-in co...

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Mon, 8 Jul, 2024 at 8:15 AM
Does felix offer eSIM?
Yes, we sure do! eSIM is available for new and existing customers with eSIM compatible devices. Just select the eSIM option when signing up to felix. See ou...

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Tue, 19 Sep, 2023 at 2:42 PM
Where can I sign up?
You can sign up and order your felix SIM or eSIM through the felix mobile app or on the web. You can also buy a felix SIM at Big W, Coles, Officeworks or Wo...

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Mon, 8 Jul, 2024 at 1:40 PM

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