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WiFi Calling is a feature available on all three of our plans that lets you make standard phone calls, SMS and MMS in Australia via WiFi. This is really use...
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Mon, 27 Nov, 2023 at 10:53 AM
New voicemail messages and messages saved in your mailbox will expire after 7 days. If you need to keep a message, you can save it for a further 7 days (see...
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Mon, 7 Nov, 2022 at 3:26 PM
On our 25GB and 50GB plans, any unused data at the end of the month, including any additional data packs purchased, will be moved to your data bank. The goo...
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Fri, 15 Sep, 2023 at 1:47 PM
There are no excess data fees on felix! We will never charge you when you go over your data limit on our 25GB and 50GB Mobile Plan. We will send you a ...
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Fri, 15 Sep, 2023 at 1:10 PM
You can choose to upgrade instantly to another plan or schedule a downgrade which will go through at the time of your next renewal. The only fee charged wil...
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Tue, 17 Oct, 2023 at 3:39 PM
Need more data? Add a 10GB data pack to your data bank in just a few steps in the felix app. This data doesn’t expire and will stay in your data bank until ...
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Tue, 19 Sep, 2023 at 2:28 PM
On our 25GB and 50GB Mobile Plans, you can donate data and grow your forest with one extra tree planted every time you donate 20GB from your data bank. ...
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Fri, 15 Sep, 2023 at 1:28 PM
You can upgrade or downgrade your plan in the felix app and won’t lose any data you’ve already paid for when doing so! If you upgrade, the change will happe...
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Wed, 13 Sep, 2023 at 12:20 PM
Some devices are not compatible with Australian mobile networks and while they may be able to make standard calls on a 4G/5G network, they are not able to m...
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Mon, 25 Mar, 2024 at 3:37 PM