legal and privacy

What is Multi-Factor Authentication and why is it important?
To improve privacy and security, and to align with the standards set by the Australian Communications and Media Authority (ACMA), we’ve introduced Multi-Fac...

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Tue, 24 Sep, 2024 at 3:24 PM
Online Safety & Content filtering
This page provides you with information on issues relating to online safety, such as how to protect your children from inappropriate websites, and how to ma...

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Fri, 31 Jan, 2025 at 9:42 AM
Updates to plan pricing (January 2026)
In September 2023 the price of our Unlimited mobile data plan at speeds up to 40Mbps changed from $35 per month to $40 per month. For customers who joined b...

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Mon, 8 Dec, 2025 at 11:45 AM
SMS Sender ID Register
From 1 July 2026, sender IDs must be registered  A sender ID is the branded name shown at the top of a text message thread. For example, ‘AusPost’, ‘myG...

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Wed, 1 Jul, 2026 at 10:58 AM