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Free International Standard Calls from Australia to Ukraine
In light of recent events, felix will be offering free standard international mobile phone calls from Australia to Ukraine for all customers with an active ...

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Tue, 3 May, 2022 at 9:06 AM
Do you have International Roaming? (We sure do!)
felix is stoked to offer a simple and affordable Roaming Pack that can be purchased from your app. The pack is $20 extra on top of your felix subscription a...

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Thu, 12 May, 2022 at 11:22 AM
Can I call or text overseas numbers when in Australia?
Yep! You can call or text over 40 selected countries with an Unlimited International Calls and Text pack for an extra $5/month on top of your felix subscrip...

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Wed, 9 Feb, 2022 at 3:55 PM
How do I add Unlimited International Calls and Text?
To add an Unlimited International Calls and Text pack to your felix subscription; Log in to your felix app and on your Home screen, tap Add Unlimited in...

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Wed, 23 Feb, 2022 at 2:38 PM
How do I add International Roaming?
To add an International Roaming pack to your felix subscription, log in to your felix mobile app and tap Settings > International Roaming > More info ...

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Thu, 28 Apr, 2022 at 11:14 AM
In which countries is International Roaming/Unlimited International Calls and Text available?
felix has two optional international add-ons; An Unlimited International Calls and Text pack for an extra $5/mth (on top of your felix subscription) and an ...

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Fri, 11 Feb, 2022 at 4:06 PM
Will I still get speeds of up to 20Mbps overseas? (Yes!)
Yep! When you purchase an International Roaming pack, your roaming data speeds will be up to 20Mbps, just like at home. See here for more info on what 2...

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Wed, 10 Mar, 2021 at 2:54 PM
How do I format an international number for calls or texts?
If you have a felix International Calls and Text pack, you can send unlimited texts and make unlimited calls to over 40 approved countries. See below in...

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Fri, 11 Feb, 2022 at 4:16 PM
Can I activate my SIM overseas?
Your felix SIM will need to be activated on Aussie soil. You can use your SIM overseas though! See Do you have International Roaming? (We sure do!)

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Mon, 28 Feb, 2022 at 2:19 PM
Can I use voicemail overseas?
If you have a valid Roaming pack, you can access your voicemail overseas by dialling +61 414 121 121, however, your voicemail must have been set up via 121 ...

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Thu, 10 Feb, 2022 at 4:03 PM

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