Can I get my physical SIM sent to a PO Box or Parcel Locker?
Last updated 08/07/2024

Yes, when signing up to felix, you’ll need to enter a residential address, but you can choose to add a PO Box or Parcel Locker for the delivery of your SIM.

Ordering a physical SIM to a PO Box;

1. Tap Add a different delivery address when prompted after entering your Home address
2. Add your PO Box number in the search field, then tap Enter address manually
3. Enter “PO Box ###” in the Street name field
4. Select Street type as ‘None’
5. Enter suburb, postcode and state as normal
6. Tap Done

Ordering a physical SIM to a Parcel Locker;
1. Tap Add a different delivery address when prompted after entering Home address
2. Add your Parcel Locker in the search field, then tap Enter address manually
3. Enter your Parcel Locker number in the Business Name field
4. Enter suburb, postcode and state as normal
5. Tap Done

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