network & troubleshooting
For most streaming services, 20Mbps is more than enough to stream in HD. In fact, Netflix only recommends 3Mbps for HD streaming, so 20Mbps is suitable to b...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 9 Jul, 2024 at 11:43 AM
Speeds of 20Mbps are fast enough for everyday use. Here are some examples of what you can do with 20Mbps. - Stream your favourite HD videos (requires appr...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 9 Jul, 2024 at 11:43 AM
felix always endeavours to give you the best possible speed. On our 25GB and 50GB Mobile Plan, speeds are capped at up to 150Mbps. On our Unlimited Data Pla...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 22 May, 2024 at 2:15 PM
Looking to reduce your data consumption? Here’s a couple of handy tips to reduce data usage: - Stick to WiFi wherever possible and download content when...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 12 Sep, 2023 at 5:15 PM
Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event. If you’re consid...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 14 May, 2024 at 1:33 PM
On our 25GB and 50GB plans, speeds are capped at 150Mbps. This is simply the maximum speed for data to download to your device. The actual speeds you may ex...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 22 May, 2024 at 2:09 PM
You can turn on 5G in the settings of your device on 5G compatible devices, see below for steps. Apple iPhone If you have only one SIM: Go to Set...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 22 May, 2024 at 2:45 PM
You don't need 5G, as our 4G network will keep you connected if you don't have a 5G compatible device. However, we do recommend using the 5G network...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 16 May, 2024 at 2:09 PM
Vodafone's 5G network is rolling out across selected areas across Australia. You can check your expected 5G coverage on our coverage checker here.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 16 May, 2024 at 2:10 PM
Our 25GB and 50GB plans have a speed cap of 150Mbps and our unlimited data plan has a cap of 20Mbps. A cap is the maximum speed for data to download to or u...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 16 May, 2024 at 2:10 PM