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network & troubleshooting
For most streaming services, 20Mbps is more than enough to stream in HD. In fact, Netflix only recommends 3Mbps for HD streaming, so 20Mbps is suitable to b...
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Tue, 9 Jul, 2024 at 11:43 AM
Speeds of 20Mbps are fast enough for everyday use. Here are some examples of what you can do with 20Mbps. - Stream your favourite HD videos (requires appr...
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Tue, 9 Jul, 2024 at 11:43 AM
felix always endeavours to give you the best possible speed. On our 25GB and 50GB Mobile Plan, speeds are capped at up to 150Mbps. On our Unlimited Data Pla...
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Wed, 22 May, 2024 at 2:15 PM
Looking to reduce your data consumption? Here’s a couple of handy tips to reduce data usage: - Stick to WiFi wherever possible and download content when...
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Tue, 12 Sep, 2023 at 5:15 PM
Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event. If you’re consid...
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Tue, 14 May, 2024 at 1:33 PM
On our 25GB and 50GB plans, speeds are capped at 150Mbps. This is simply the maximum speed for data to download to your device. The actual speeds you may ex...
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Wed, 22 May, 2024 at 2:09 PM
You can turn on 5G in the settings of your device on 5G compatible devices, see below for steps. Apple iPhone If you have only one SIM: Go to Set...
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Wed, 22 May, 2024 at 2:45 PM
You don't need 5G, as our 4G network will keep you connected if you don't have a 5G compatible device. However, we do recommend using the 5G network...
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Thu, 16 May, 2024 at 2:09 PM
Vodafone's 5G network is rolling out across selected areas across Australia. You can check your expected 5G coverage on our coverage checker here.
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Thu, 16 May, 2024 at 2:10 PM
Our 25GB and 50GB plans have a speed cap of 150Mbps and our unlimited data plan has a cap of 20Mbps. A cap is the maximum speed for data to download to or u...
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Thu, 1 Aug, 2024 at 3:48 PM