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network & troubleshooting
For most streaming services, speeds up to 40Mbps on our Unlimited Data Plan or 80Mbps on Unlimited+ Data Plan is more than enough to stream in HD. In fact, ...
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Wed, 23 Sep, 2026 at 11:46 AM
Speeds of up to 40-80Mbps are fast enough for everyday use. Here are some examples of what you can do with these speeds: - Stream your favourite HD videos ...
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Wed, 23 Sep, 2026 at 10:27 AM
felix always endeavours to give you the best possible speed. On our 25GB and 50GB Mobile Plans, speeds are capped at up to 150Mbps. On our Unlimited Data Pl...
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Wed, 23 Sep, 2026 at 11:41 AM
Looking to reduce your data consumption? Here’s a couple of handy tips to reduce data usage: - Stick to WiFi wherever possible and download content when yo...
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Mon, 11 May, 2026 at 3:47 PM
Emergency calls should be used to request help from an emergency service organisation in a life threatening and/or time critical event. If you’re consid...
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Mon, 11 May, 2026 at 3:51 PM
On our 25GB and 50GB plans, speeds are capped at 150Mbps. This is simply the maximum speed for data to download to your device. The actual speeds you may ex...
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Wed, 23 Sep, 2026 at 11:37 AM
You can turn on 5G in the settings of your device on 5G compatible devices, see below for steps. Apple iPhone - If you have only one SIM: Go to Setting...
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Mon, 11 May, 2026 at 3:52 PM
You don't need 5G, as our 4G network will keep you connected if you don't have a 5G compatible device. However, we do recommend using the 5G network...
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Thu, 16 May, 2024 at 2:09 PM
Vodafone's 5G network is rolling out across selected areas across Australia. You can check your expected 5G coverage on our coverage checker here.
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Thu, 16 May, 2024 at 2:10 PM
Our 25GB and 50GB plans have a speed cap of 150Mbps. Our unlimited data plan has a cap of 40Mbps and our Unlimited+ plan has a speed cap of 80Mbps. A cap is...
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Wed, 23 Sep, 2026 at 11:38 AM