network & troubleshooting

Will I notice a speed difference on 5G?
5G helps improve the latency, which in a nutshell helps get data traffic from one place to another faster. That means you can expect less congestion in buil...

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Thu, 16 May, 2024 at 2:11 PM
Is 5G safe?
Just like any other existing mobile technology, 5G is covered by international and national exposure guidelines and regulations. There has been scientific r...

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Thu, 16 May, 2024 at 2:12 PM
With the launch of 5G, will 4G and VoLTE still work?
Don't worry, 4G and VoLTE aren't going anywhere! Compatible devices will continue to work on the 4G network.

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Thu, 16 May, 2024 at 2:12 PM
Check your coverage
You can check your expected coverage here.

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Tue, 9 Jul, 2024 at 11:27 AM
What plans are limited to 20Mbps?
Our unlimited data plan is capped at speeds up to 20Mbps. Our 25GB and 50GB plans have a speed cap of 150Mbps. When you run out of data on our 25GB and 50GB...

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Fri, 9 Aug, 2024 at 12:26 PM
Our regional network is expanding!
Planned to begin in early 2025, we'll be doubling the size of our network coverage area by expanding in regional areas across Australia, giving you more...

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Thu, 5 Sep, 2024 at 12:50 PM