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network & troubleshooting
5G helps improve the latency, which in a nutshell helps get data traffic from one place to another faster. That means you can expect less congestion in buil...
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Thu, 16 May, 2024 at 2:11 PM
Just like any other existing mobile technology, 5G is covered by international and national exposure guidelines and regulations. There has been scientific r...
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Thu, 16 May, 2024 at 2:12 PM
Don't worry, 4G and VoLTE aren't going anywhere! Compatible devices will continue to work on the 4G network.
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Thu, 16 May, 2024 at 2:12 PM
You can check your expected coverage here.
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Tue, 9 Jul, 2024 at 11:27 AM
Our unlimited data plan is capped at speeds up to 20Mbps. Our 25GB and 50GB plans have a speed cap of 150Mbps. When you run out of data on our 25GB and 50GB...
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Fri, 9 Aug, 2024 at 12:26 PM
We've doubled the size of our network coverage area by expanding in regional areas across Australia, giving you more bang for your bark! Don’t just ...
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Thu, 30 Jan, 2025 at 12:54 PM
Most international phones are compatible with felix SIMs in Australia, because our SIMs connect to Vodafone’s 5G/4G network. How to check if your ove...
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Wed, 5 Mar, 2025 at 11:26 AM
There are a few reasons why your phone might not be able to hotspot. Check to see if any of these are the problem: Check for updates. Your phone mi...
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Fri, 7 Mar, 2025 at 4:21 PM
Ongoing power outages from the impacts of Ex-Tropical Cyclone Alfred are continuing to cause some minor network disruptions in Southeast Queensland. Mor...
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Fri, 28 Mar, 2025 at 5:45 PM