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How do I set up Visual Voicemail? (iOS only)
Visual Voicemail is an iOS feature that allows you to manage your voicemail mailbox directly from the ‘Phone’ app on your iPhone (note you will need to set ...

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Fri, 11 Feb, 2022 at 8:58 AM
What are the voicemail menu options?
Below are the menu options available when playing a voicemail: Press ‘0’ to return the call* Press ‘1’ to replay the current message Press ‘2’ to save...

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Tue, 13 Feb, 2024 at 2:03 PM
How do I manage call waiting?
Call waiting is the ability to put a current phone call on hold if another call comes in at the same time, and switch between the two.  Turning this on ...

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Thu, 9 Nov, 2023 at 10:25 AM
How do I manage caller ID?
Managing your caller ID is making the decision whether or not to display your number when you call people, or show it as 'private' instead.  To ...

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Wed, 10 Mar, 2021 at 6:00 PM
How do I manage call diversions?
The below short dial codes are included in your felix subscription: Dial code Action **21* Divert all incoming calls to another standard Aussie mobi...

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Tue, 5 Apr, 2022 at 3:57 PM
Can I cancel my felix subscription?
You can cancel your subscription with felix at any time with no exit fees. You can also pause your subscription if you need in just a few taps in the felix ...

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Thu, 14 Sep, 2023 at 2:43 PM
How do I change my voicemail greeting?
You can record new greetings by calling 121. After playing any new and saved messages in your mailbox, you’ll go through to the main menu, from there: 1...

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Mon, 14 Feb, 2022 at 3:10 PM
What is VoLTE (Voice over LTE/4G)?
VoLTE is a feature available on most 4G compatible phones that allows you to make calls on the 4G network. Head to our WiFi Calling and VoLTE page to check ...

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Mon, 27 Nov, 2023 at 10:49 AM
Does it cost extra to use VoLTE or WiFi Calling?
Nope, VoLTE and WiFi Calling are included as part of felix’s unlimited standard voice calls within Aus.

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Mon, 26 Sep, 2022 at 11:02 AM
What is WiFi Calling?
WiFi Calling is a feature available on all three of our plans that lets you make standard phone calls, SMS and MMS in Australia via WiFi. This is really use...

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Mon, 27 Nov, 2023 at 10:53 AM

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