network & troubleshooting
felix operates on the Vodafone 4G network covering 23 million Australians. Use our coverage checker to see your expected coverage at any location across Aus...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 13 Sep, 2023 at 12:39 PM
felix uses Vodafone's 4G network to connect its customers. Vodafone's 4G network covers 23 million Australians. You can check out our coverage m...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 23 Feb, 2024 at 2:35 PM
If you’re on an iPhone, you’ll notice that your phone is connected to 4G while on a phone call. On Android, you’ll see the ‘VoLTE’ icon in the network bar a...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 26 Sep, 2022 at 11:03 AM
If you have a compatible device, you can use WiFi Calling whenever you’re connected to a WiFi network. Your phone will automatically make the call over the ...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 27 Nov, 2023 at 10:51 AM
Switching WiFi calling on or off If you’re using a compatible device, WiFi Calling will likely be automatically enabled. iPhone Go to Settings >...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 13 Sep, 2023 at 3:43 PM
felix operates on the Vodafone 4G network. The Vodafone team are continuously making improvements to the mobile network. You can use this handy tool to see ...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 19 Jan, 2024 at 12:21 PM
The coverage map has been made using advanced prediction tools which we aim to make as accurate as possible. However the differences between predicted and a...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 27 Sep, 2022 at 5:07 PM
We’re working on bringing Vodafone’s state-of-the art 5G network to felix customers by the first half of 2024. What is 5G? 5G is the newest mobil...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 24 Jan, 2024 at 4:12 PM
On our Unlimited Data Plan, you get speeds up to 20Mbps. The actual speeds you experience may vary depending on factors such as device capabilities, locatio...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 13 Sep, 2023 at 1:56 PM
There are a few different factors that can impact your data speed including your mobile plan type, device capabilities, location and obstructions, network c...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 27 Nov, 2023 at 10:54 AM