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network & speed

Just how fast is 20Mbps?
With 20Mbps, you can make and receive HD video calls, stream HD TV shows and movies, use cloud storage and of course, do normal day to day things like check...

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Mon, 21 Dec, 2020 at 11:30 AM
How much speed do video streaming services need for HD quality?
Popular streaming services like Netflix, Stan and YouTube recommend from 4.5 - 5Mbps for HD streaming on their sites. Your felix subscription gives you unli...

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Wed, 10 Feb, 2021 at 10:18 AM
How can I check my upload/download speed (in real-time)?
There are heaps of free speedtest sites available (such as https://speedtest.net/) that will measure your download and upload Mbps in real-time.

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Tue, 24 Nov, 2020 at 3:41 PM
Is felix suitable to replace my home internet connection?
felix is designed for use in a mobile phone. You can absolutely hotspot to your personal devices, such as your laptop when needed, but felix can't be u...

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Tue, 16 Feb, 2021 at 1:54 PM
What is felix's relationship to Vodafone and TPG Telecom?
We're family. felix is made up of dreamers and doers. We're a new and small start-up within the TPG Telecom group. felix uses Vodafone's 3G/4...

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Mon, 16 Nov, 2020 at 3:54 PM
Will I have access to 5G on felix?
felix uses Vodafone's 3G/4G network to power its subscription. At the moment, there isn't an available option to switch to 5G.

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Mon, 16 Nov, 2020 at 4:04 PM
Which network does felix use?
felix uses Vodafone's 3G/4G network to connect its customers. Vodafone's 3G/4G network covers 23 million Australians.

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Mon, 16 Nov, 2020 at 4:02 PM
I'm getting less than 20Mbps, why?
Remember the data speeds for felix are up to 20Mbps, and the actual speeds you experience may vary depending on factors such as device capabilities, locatio...

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Mon, 4 Jan, 2021 at 5:03 PM
Will I have coverage in my area?
Head here to check out felix mobile's coverage: https://felixmobile.com.au/network/ (note, felix is powered by the Vodafone network).

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Tue, 24 Nov, 2020 at 3:40 PM
Does felix offer VoLTE or WiFi calling?
felix doesn't support WiFi calling or VoLTE at this stage, but keep an eye out for any changes in that space in the future.

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Tue, 17 Nov, 2020 at 1:27 PM

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