Solution home sign up and activation

sign up & SIM activation

Can I sign up without the app?
Yes! You can sign up and order your physical SIM or eSIM on the web, though please note that you'll need to download the felix app to activate your serv...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 28 Sep, 2023 at 5:21 PM
Is my mobile phone compatible with a felix SIM?
Our SIMs are designed for use in a mobile phone. See our recommended approved devices list here.  You can choose an eSIM if you have a compatible eSIM devi...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 10:50 AM
How much is the app? Do I need it?
The app is free, zip, nada. Your service will work without it, but you'll need to download it to activate your felix service, and to manage your service...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 28 Sep, 2023 at 5:34 PM
Do you run credit checks?
No, we don't run credit checks.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 12:14 PM
How old do I need to be to sign up to felix?
You need to be 13 years or older to sign up to felix.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 12:14 PM
How much does it cost to sign up?
felix mobile offers three, great value pre-paid plans.  - 25GB Mobile Plan ($25/month)   - 50GB Mobile Plan ($30/month)   - Unlimited Data Plan ...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 20 Sep, 2023 at 10:50 AM
Can I activate my SIM overseas?
If you’re using felix to roam overseas, you’ll need to activate your felix SIM in Australia before you leave. If you’re entering Australia and want to use f...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 2:33 PM
Can I sign up to felix if I'm only visiting Australia?
Yes! You’ll need a valid Australian residential address and valid Mastercard, Visa credit/debit card or PayPal account to purchase your felix subscription. ...

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 8 Jul, 2024 at 2:29 PM