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payments & plans
Need more data? Add a 10GB data pack to your data bank in just a few steps in the felix app. This data doesn’t expire and will stay in your data bank until ...
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Tue, 19 Sep, 2023 at 2:28 PM
On our 25GB and 50GB Mobile Plans, you can donate data and grow your forest with one extra tree planted every time you donate 20GB from your data bank. ...
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Fri, 15 Sep, 2023 at 1:28 PM
You can upgrade or downgrade your plan in the felix app and won’t lose any data you’ve already paid for when doing so! If you upgrade, the change will happe...
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Wed, 13 Sep, 2023 at 12:20 PM
Some devices are not compatible with Australian mobile networks and while they may be able to make standard calls on a 4G/5G network, they are not able to m...
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Wed, 22 May, 2024 at 12:51 PM
You can find your felix account number in the felix mobile app. To find it, follow these steps: Log in to the felix mobile app > tap on the Settings ...
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Fri, 15 Mar, 2024 at 9:37 AM
If you have a 5G compatible phone, you may need to request a replacement SIM through the felix mobile app to enjoy the benefits of 5G right away in a 5G cov...
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Wed, 22 May, 2024 at 2:35 PM
All felix mobile plans include 5G as no extra cost! You’ll just need a 5G compatible device to enjoy the benefits of 5G. If you own a 5G compatible iPho...
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Wed, 22 May, 2024 at 12:18 PM
Manage your felix subscription in the felix mobile app! In our app you can upgrade/downgrade plans, update your payment details, add more data to your allow...
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Mon, 8 Jul, 2024 at 3:04 PM
The felix mobile app is available for free on the Google Play Store and the App Store. Download the felix mobile app now to manage your subscription, includ...
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Mon, 8 Jul, 2024 at 3:44 PM