payments
felix is a month to month pre-paid subscription, so your renewal date is on the same day every month. Your renewal will go through automatically at around 1...
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Thu, 12 May, 2022 at 10:28 AM
You pay for your first month upfront when you first sign up. However, your billing cycle doesn't start until you've activated your service in the ...
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Wed, 12 Jan, 2022 at 1:42 PM
Life happens, so if your payment fails on your renewal date, you can still use your service as normal for another two days with no penalty. During these two...
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Tue, 5 Apr, 2022 at 1:19 PM
felix accepts the majority* of Australian-issued payment cards that are in the name of the person signing up. At this stage, we don't accept payment vi...
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Mon, 14 Mar, 2022 at 10:58 AM
Your felix subscription will auto-renew every month unless you pause or cancel your plan (both of which you can do at no charge to you!). For more info, s...
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Tue, 28 Sep, 2021 at 2:59 PM
Your felix wallet is where we keep any discounts you may have, these discounts automatically get deducted from your next felix purchase which could include ...
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Thu, 10 Feb, 2022 at 2:48 PM
For sure. Jump onto your felix app and tap Service > Billing info > Billing History > click on the payment period you’re after > Download.
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Wed, 10 Mar, 2021 at 10:09 AM
Calling/texting premium rate numbers are not included in your felix subscription. Examples of premium rate numbers are phone numbers used for entering compe...
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Mon, 16 Nov, 2020 at 6:53 PM
felix's displayed prices include GST.
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Mon, 16 Nov, 2020 at 6:54 PM