payments
felix is a month to month pre-paid subscription, so your renewal date is on the same day every month. Your renewal will go through automatically at around 1...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Thu, 12 May, 2022 at 10:28 AM
You pay for your first month upfront when you first sign up. However, your billing cycle doesn't start until you've activated your service in the fe...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 12 Jan, 2022 at 1:42 PM
Life happens, so if your payment fails on your renewal date, you can still use your service for another two days. You can pay during these two days by tappi...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Tue, 24 Oct, 2023 at 5:27 PM
At the moment, we don't have a feature that allows you to pay early (or transfer funds into your felix wallet) for one-off renewals. If you would like t...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 16 Sep, 2022 at 4:03 PM
Your renewal will go through automatically at around 11:59pm on your renewal date (unless you switch your number to another provider, pause or cancel before...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 4 Aug, 2023 at 2:04 PM
Your felix subscription will auto-renew every month unless you pause or cancel your plan (both of which you can do at no charge to you!). For more info...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 27 Feb, 2023 at 4:07 PM
Your felix wallet is where we keep any discounts you may have that will automatically be put towards your next felix purchase which may include your monthly...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Wed, 13 Sep, 2023 at 1:55 PM
Yep! Jump onto your felix app and tap Service > Billing info > Billing History. From there, you can tap the current payment cycle to view and download...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Fri, 16 Sep, 2022 at 3:39 PM
Calling/texting premium rate numbers are not included in your felix subscription. Examples of premium rate numbers are phone numbers used for entering compe...
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 16 Nov, 2020 at 6:53 PM
felix's displayed prices include GST.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.
Mon, 16 Nov, 2020 at 6:54 PM